AHTI Privacy Policy

At AHTI Online Casino, we are committed to protecting your personal data and respecting your privacy at every stage of your journey with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use our AHTI casino app, register an account, or engage with any of our services. By creating an AHTI login and using our platform, you agree to the practices described in this policy.

Who We Are

Our casino is operated by Skill on Net Ltd, a company registered in Malta under Registration No. C50024, with its business address at Level 5, Quantum House, 75 Abate Rigord Street, Ta'Xbiex 1120, Malta. Payment processing agent services covering deposits and withdrawals are supplied by Skill On Net Limited (Registered No. 14264775), Suite A, 4-6 Canfield Place, London NW6 3BT, United Kingdom. We operate under a licence granted by the Gambling Commission of Great Britain, account number 39326, and we are registered with GAMSTOP and GamProtect as part of our responsible gambling commitments.

Information We Collect

When you register for an AHTI games casino account, we collect a range of personal information necessary to provide our services and comply with our legal and regulatory obligations. This includes:

• Identification details such as your name, date of birth, address and contact information provided during AHTI register procedures
• Verification documents, including proof of identity and proof of address, required for age and identity checks
• Financial information relating to your AHTI deposit and AHTI withdrawal transactions, including payment method details
• Gameplay data, including your activity across slots, live casino, bingo and other game types available on our platform
• Technical information such as your IP address, device type, browser and operating system when you use our AHTI games mobile app or desktop site
• Communications you have with our customer support team via live chat or email
• VIP Club activity data used to assess pearl status and tailor personalised offers

How We Use Your Information

We use the information we collect for a number of legitimate purposes connected to operating our AHTI casino responsibly and lawfully. Our uses include:

• Verifying your identity and age to ensure only eligible players from Great Britain access our services
• Processing your AHTI deposit and withdrawal requests securely and efficiently
• Managing your account, including your AHTI casino login credentials and account preferences
• Detecting and preventing fraud, money laundering and breaches of our terms
• Delivering our welcome bonus, promotions and VIP Club benefits relevant to your account activity
• Communicating important account, security and responsible gambling information
• Complying with our obligations under our UK Gambling Commission licence and other applicable regulations
• Improving our AHTI games casino app, website functionality and overall player experience

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognise your device, remember your preferences, and analyse how you interact with our site. Cookies help us keep you securely logged into your AHTI login session, personalise your gaming experience, and measure the performance of our promotions. You can control cookie settings through your browser, though disabling certain cookies may affect the functionality of our services.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our business and meet our legal obligations. These parties include:

• Payment processors and financial institutions that facilitate your deposits and withdrawals
• Regulatory bodies, including the Gambling Commission of Great Britain and the Malta Gaming Authority
• GAMSTOP and GamProtect, for the purposes of self-exclusion enforcement
• eCOGRA, our Alternative Dispute Resolution entity, where a complaint requires independent review
• iTech Labs, which certifies the random number generators used in our games
• Barclays bank, where customer funds are held in a segregated players account
• Service providers supporting IT infrastructure, customer support, and marketing analytics

Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Customer funds are held separately from company funds, meeting the Gambling Commission requirement for segregation of customer funds at the level of medium protection, a matter acknowledged during your first deposit. We continuously review our security protocols to safeguard your data whether you access our services through our website, our AHTI games casino app, or our iOS and Android applications.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our regulatory and legal obligations under our gambling licence. Where your account becomes inactive for 12 consecutive months, certain account data will be retained in accordance with our dormancy procedures. Financial and identification records may be retained for extended periods where required by anti-money laundering regulations.

Your Rights

You have a number of rights concerning your personal data, and we are committed to honouring these wherever applicable. You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including marketing communications
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, you can contact our support team through live chat, available 24/7, or by emailing support@ahtigames.com. If you are unsatisfied with our response, you may lodge a complaint with the Malta Gaming Authority or escalate your concern to eCOGRA, our authorised ADR entity, whose ruling is binding.

Age Restrictions and Responsible Gambling

Our services are strictly limited to players aged 18 and above who are located in Great Britain. Where a player is registered with GAMSTOP or GamProtect but attempts to access our services using different personal details, that self-exclusion status will still be honoured, and any winnings generated will be removed. We encourage all players to use the responsible gambling tools available in their account, including deposit limits, cooling-off periods and self-exclusion options, all of which involve the processing of certain personal data to ensure these protections are properly enforced.

International Data Transfers

As our operations involve entities based in Malta and the United Kingdom, your personal data may be transferred and processed outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our AHTI casino services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team via live chat, available around the clock, or by email at support@ahtigames.com. We are here to help ensure your experience with us remains safe, transparent and secure.